By booking a tour with WINE WHEELS you are accepting these Terms and Conditions as a binding contract without alteration.

The booking person or agent is responsible for conveying these terms to all parties partaking in the event.

WINE WHEELS reserves the right to update or alter these Terms and Conditions at any time, and it is the client’s responsibility to be familiar with them.

PRICING, PAYMENT & DEPOSITS·¹

Payment is required in full at the time of booking. Payment will be accepted by Eftpos or Credit Card or by alternate arrangement by using our online payment gateways PayPal™, Stripe™.

Bookings are not deemed final until confirmation has been issued by us via email, in some cases bookings may be accepted online via our booking system in error, Wine Wheels reserves the right to cancel a booking or reschedule bookings in these cases. Wine Wheels will notify customers if this occurs.

All prices are quoted in Australian dollars (AUD) and include GST.

We reserve the right to, at any time, increase or decrease advertised prices for our tours. Tickets are non-refundable, non-transferable and are only valid for the booked tour unless given express written consent by WINE WHEELS.

CANCELLATION OR CHANGES BY YOU·²

If you need to cancel your tour for any reason, please notify WINE WHEELS as soon as possible. 

Our cancellation and refund policy are as follows: -

If you cancel or reduce the number of people in your booking:

No refund if between 0 (day of tour) and 7 days before the tour. 

50% refund of the tour price paid per person if between 8 and 14 days before the tour.

100% refund of the tour price (less non-refundable booking deposit) if more than 15 days before the tour.

If you change your booking date:

$10 per person transfer fee if between 0 (day of tour) and 7 days before the tour.

No transfer fee if more than 15 days before the tour. 

Customised tours are transferable only through negotiation with WINE WHEELS.

CANCELLATION OR CHANGES BY US·³

WINE WHEELS reserve the right to change or cancel tours due to operating requirements or circumstances beyond our control.

See our Covid 19 regulations.